Item view 1-73827397

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Cover image
Header Card Description: Varför kan inte personer i serviceyrken prata så att vanligt folk förstår vad de menar? Och vilken yrkesgrupp är värst? Jenny och Jens har båda råkat ut för oförståeliga kundbetjänare och funderar på vilka yrkesgrupper som är sämst på att prata klarspråk. När Jennys klåfingriga son av misstag fick i gång alarmet måste hon ringa säkerhetsföretaget för att få hjälp med att stänga av det. I stället för enkla instruktioner fick hon en teknisk föreläsning om hur alarm fungerar. När Jens fick ett samtal från bilverkstaden var beskrivningarna så obegripliga att han trodde hela bilen måste skrotas. Det visade sig att endast en lampa var söndrig. Card JSON { "controls": [ { "destination": { "type": "series", "uri": "yleareena://items/1-50595227" }, "icon": { "id": "chevron-left", "version": "1730971077" }, "style": { "iconPosition": "left", "variant": "tertiary" }, "tag": "series", "title": "Näst sista ordet", "type": "navigator" }, { "audience": { "authenticated": false }, "destination": { "authentication": [ "yle-api" ], "uri": "https://areena.api.yle.fi/v1/ui/controls/play/1-73827397?language=fi&v=10&client=yle-areena-web" }, "tag": "play", "type": "reference" }, { "audience": { "authenticated": true }, "destination": { "authentication": [ "yle-api" ], "uri": "https://areena.api.yle.fi/v1/ui/controls/play/1-73827397?authenticated=true&language=fi&v=10&client=yle-areena-web" }, "tag": "play", "type": "reference" }, { "analytics": { "context": { "comscore": { "yle_referer": "radio.queue" } }, "pageload": { "comscore": { "countername": "radio.queue", "yle_ui_language": "fi" } } }, "destination": { "type": "program", "uri": "yleareena://items/1-73827397" }, "functionality": { "id": "queue" }, "tag": "queue", "type": "activator" }, { "analytics": { "context": { "comscore": { "yle_referer": "radio.share" } }, "pageload": { "comscore": { "countername": "radio.share", "yle_ui_language": "fi" } } }, "destination": { "type": "program", "uri": "yleareena://items/1-73827397" }, "functionality": { "id": "share" }, "icon": { "id": "share", "version": "1730971077" }, "style": { "iconPosition": "left", "variant": "tertiary" }, "title": "Jaa ohjelma", "type": "activator" }, { "analytics": { "context": { "comscore": { "yle_referer": "login" } }, "pageload": { "comscore": { "countername": "login", "yle_ui_language": "fi" } } }, "audience": { "authenticated": false }, "backgroundColor": "#00000000", "functionality": { "id": "login" }, "icon": { "id": "icon-favorite-off", "version": "1730971077" }, "style": { "iconPosition": "left", "variant": "tertiary" }, "title": "Lisää omalle listalle", "type": "activator" }, { "audience": { "authenticated": true }, "destination": { "authentication": [ "yle-api" ], "uri": "https://areena.api.yle.fi/v1/ui/controls/favorites/1-50595227?language=fi&v=10&client=yle-areena-web" }, "type": "reference" }, { "destination": { "uri": "https://yleawsaudioipv4.akamaized.net/mediaredirect/78-0af9c3d89ade45a8a834d107ac24ae2a.mp3" }, "icon": { "id": "icon-download", "version": "1730971077" }, "tag": "downloadLink", "title": "Lataa tiedosto", "type": "navigator" } ], "description": "Varför kan inte personer i serviceyrken prata så att vanligt folk förstår vad de menar? Och vilken yrkesgrupp är värst? Jenny och Jens har båda råkat ut för oförståeliga kundbetjänare och funderar på vilka yrkesgrupper som är sämst på att prata klarspråk.\n\nNär Jennys klåfingriga son av misstag fick i gång alarmet måste hon ringa säkerhetsföretaget för att få hjälp med att stänga av det. I stället för enkla instruktioner fick hon en teknisk föreläsning om hur alarm fungerar.\n\nNär Jens fick ett samtal från bilverkstaden var beskrivningarna så obegripliga att han trodde hela bilen måste skrotas. Det visade sig att endast en lampa var söndrig.", "image": { "id": "13-1-50595227-1645456101428", "version": "1738158230" }, "labels": [ { "formatted": "30 min", "priority": 0, "raw": "PT1858S", "rawType": "duration", "type": "duration" }, { "formatted": "lifestyle", "priority": 0, "type": "generic" }, { "formatted": "asia", "priority": 0, "type": "generic" }, { "formatted": "rento", "priority": 0, "type": "generic" }, { "formatted": "inspiroiva", "priority": 0, "type": "generic" }, { "formatted": "julkaistu\nsu 13.4.2025", "priority": 1, "raw": "2025-04-13T07:00:00+03:00", "rawType": "date", "type": "releaseDate" }, { "formatted": "käynnistyskerrat\n2 977", "priority": 1, "type": "generic" }, { "formatted": "Ääniraidat: ruotsi stereo", "priority": 2, "type": "generic" }, { "formatted": "Kuunneltavissa ulkomailla", "priority": 2, "type": "generic" } ], "presentation": "onDemandCard", "type": "card" }
Tabs Tab 1 of 1 List Kuuntele myös Card Näst sista ordet Description: ”Finns lagom bara i svenskan?” Vi svarar på era klurigaste språkfrågor Pointer: 1-73914840 (program) Card JSON { "controls": [ { "destination": { "authentication": [ "yle-api" ], "type": "player", "uri": "https://areena.api.yle.fi/v1/ui/players/1-73914840.json?language=fi&v=10&client=yle-areena-web" }, "icon": { "id": "icon-play", "version": "1730971077" }, "tag": "play", "type": "navigator" }, { "analytics": { "context": { "comscore": { "yle_referer": "radio.queue" } }, "pageload": { "comscore": { "countername": "radio.queue", "yle_ui_language": "fi" } } }, "destination": { "type": "program", "uri": "yleareena://items/1-73914840" }, "functionality": { "id": "queue" }, "tag": "queue", "type": "activator" } ], "description": "”Finns lagom bara i svenskan?” Vi svarar på era klurigaste språkfrågor", "image": { "id": "13-1-50595227-1645456101428", "version": "1738158230" }, "labels": [ { "formatted": "30 min", "raw": 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Title De här yrkesgrupperna har det mest obegripliga språket
Type view